Standing instructions

    Answer recurring facts once

    “Our jumpers are not hand-made”: if the answer holds for a whole range, save it. The standing instruction records this fact, never a code, and applies it to your similar items instead of the question. Data declared on the item always prevails.

    A fact, never a code

    The instruction saves a factual answer, for example “our jumpers are not hand-made”. The engine keeps applying the GIRs and the notes: it never imposes a code.

    The declaration takes priority

    Data declared on the item always prevails over a standing instruction. If two instructions contradict each other, you are asked the question again.

    Traceable use

    Your Rules page lists every instruction, who created it, from which item, and all the items where it replaced a question.

    In a batch, one answer is enough

    Identical questions in a batch are grouped: you answer once for all the items concerned.

    “Save this answer for other items” applies it to similar items of your company or of a shipper: scope by code level, limited to certain objects, for all destinations or just one.

    Classification resumes automatically at the level where it stopped, without replaying the rest.

    The customs supporting document shows the source “standing instruction” when one was used.

    You stay in control

    On your Rules page, see the items where each instruction was used, change its scope or deactivate it at any time. Standing instructions are free.