Your Shopify orders in “My orders”

What is shown

The “Shopify orders” tab lists orders outside the European Union from the last 60 days, sent by the Shopify app: number, date, country, amount, shipping status and invoice status. The number of non-EU orders without an invoice is shown at the top.

Data sent

The app sends only order headers, at each hourly sync: no name, no address, no email, no phone number. CrossbordIA never queries Shopify and never changes an order.

Invoice status

Each order shows one of these statuses:

• “Not prepared — do it from Shopify”: the link opens the app's invoices page
• “Facture émise” (invoice issued): the “PDF” button opens the invoice
• “Cancelled”: the order was cancelled

Products to complete

A banner shows, by destination, the products that are not yet ready for an invoice. The “Complete” link opens the “Finalise my products” page for that destination.