Prepare a customs invoice

When to use it

The “My orders” page brings together your orders outside the European Union and their customs invoices. The customs invoice depends on your plan; the table on the Pricing page is the reference. If your company is billed through Shopify, it is included.

Create an invoice

In “My orders”, click “New invoice”. The wizard has four steps:

• Choose the destination country
• Select the products already classified for that destination
• Adjust each line: origin, quantity, unit, unit price, net weight
• Fill in the headers (number, date, currency, Incoterm, exporter, importer), then click “Generate invoice”

Blocking checks

The status of each product is calculated from its product sheet, for the invoice destination. A single product left to complete blocks the invoice: it is never removed, no PDF is produced and nothing is debited. Possible reasons:

• incomplete or non-final code, or a pending classification question
• product to be rechecked after a change
• regulatory requirements not checked, a pending question or an import ban
• missing data: designation, unit price, currency, unit, net weight or country of origin (2-letter ISO code)

Cost

Generating the invoice costs 1 credit, shown before you confirm. An invoice unchanged since its last generation is not debited again; any change to the invoice or its lines counts as a new invoice. A blocked or incomplete invoice, or a generation that fails, debits nothing.

Shipping to the United States

The place of sale, the date of sale and the name of the responsible employee are mandatory. The port of entry is optional: if left empty, the invoice reads “to be completed by the carrier”. Each item must have a confirmed English description and a manufacturer ID (MID): enter the manufacturer's name and address in the product sheet's “Commerce & logistics” section, then confirm them. No preferential origin statement is printed.

Language

The invoice is bilingual English / French: headings, sections and statements. The description on each line is taken from the product sheet; for the United States, it is the confirmed English description.

Review and sign

The invoice is a drafting aid, prepared from your data. The Name, Title, Date and Signature fields are left blank, marked “to be completed by the declarant”. Review it before sending and sign it: as the exporter, you remain solely responsible for its content.

Download the PDF

The “All invoices” tab lists the invoices of the active company, including those produced from Shopify. The “PDF” button opens the file in a new tab; PDFs are stored privately. “Regenerate” reruns an invoice created on the website.